Enough Disruption: Build Better ProductsNobody wants their lives to be constantly upended—least of all by buggy, confusing products. So what if we built great products instead?Jan 145Jan 145
Working with Product Data: Different Types, Different StrengthsAs PMs, we want to ground our decisions in data. But what does that mean? What data can we use, and how?Oct 10, 2024Oct 10, 2024
Founder Mode Embodies the Tech Leadership CrisisWe have a crisis of leadership in tech: we expect founders to lead but to reject the skills of leadership. “Founder Mode” makes it worse.Sep 5, 202440Sep 5, 202440
Are You Asking Customers the Wrong Questions? Understanding Customer vs. User ResearchTo ensure you have the right conversation with customers—and the right outcomes—focus on the difference between customer and user research.Aug 8, 20231Aug 8, 20231
You Can’t Hire InnovationRecently, I interviewed with a company looking for someone creative: their current leaders are highly analytical and they want to add more…Jul 17, 20232Jul 17, 20232
Do We Collaborate Too Much?Are we collaborating too much? Or too little? Both—because most of what we call collaboration isn’t actually collaboration at all.Jun 23, 202326Jun 23, 202326
It’s Time to Stop TextingSuppose you had two choices when chatting with your friends. The first will give you a great messaging experience, but you (and those…Jan 11, 20232Jan 11, 20232
Published inMiter BlogMiter is Shutting DownIn fall 2020, in the midst of a pandemic, on the day the San Francisco sky turned blood-red from wildfire smoke, we founded Miter. We…Nov 17, 20222Nov 17, 20222
Published inMiter BlogIs Agenda Theater Ruining Your Meetings?by Ashley Whillans (Miter’s behavioral science advisor), Dave Feldman, and Damian Wisniewski. Originally published in Harvard Business…Nov 16, 2022Nov 16, 2022
How did Figma Succeed? A Brief HistoryThis week, Adobe acquired Figma for $20B. Now, it’s time for pundits to tell you what combination of business savvy, luck, unfair…Sep 16, 2022Sep 16, 2022
